Privacy Policy – Mobixas B.V.
Effective date: August 2025
Mobixas B.V. ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you enter competitions run under our Dial2win brand or otherwise interact with our services.
1. Who We Are
Mobixas B.V.
Nassaukade 157H
1053 LK Amsterdam
The Netherlands
Chamber of Commerce (KvK): 76185575
Email: complaints@mobixas.com
2. Information We Collect
We collect and process the following personal data:
- Name and contact information (phone number, email, postal address)
- Age and country of residence
- Competition answers or entry submissions
- Marketing preferences
- Any additional data submitted as part of your entry (e.g. media content)
- Technical data (e.g. IP address, device type)
3. How We Use Your Data
We use your data for the following purposes:
- To administer and manage prize competitions
- To contact you if you win a prize
- To verify your identity or eligibility
- For internal analysis and reporting
- To send marketing communications (if opted-in or permitted)
- For compliance with applicable laws and regulatory requirements
4. Legal Basis for Processing
We process your personal data based on one or more of the following:
- Contractual necessity – to administer your participation in competitions
- Legal obligation – for tax, fraud prevention, or regulatory compliance
- Consent – for optional marketing messages or publicity
- Legitimate interest – for internal reporting, dispute handling, and service improvement
5. Marketing Communications
By entering a competition via SMS or online, you may consent to receive promotional messages from us about similar products and services. You can opt out at any time by:
- Texting STOP to one of our entry shortcodes
- Contacting us at complaints@mobixas.com
6. Sharing of Your Data
We may share your data with:
- Prize providers, delivery partners, or service vendors assisting with competition administration
- Regulators (e.g., Ofcom), if legally required
- Third parties located outside the European Economic Area (EEA), only as necessary to fulfil competition obligations
We ensure that appropriate safeguards are in place when data is transferred internationally.
7. Data Retention
We retain your data only for as long as necessary to:
- Fulfil the purposes outlined above
- Meet legal or regulatory obligations
- Resolve disputes and enforce our rights
Afterward, your personal data is securely deleted or anonymised.
8. Your Rights
You have the following rights under data protection law:
- Access – to the personal data we hold about you
- Rectification – to correct inaccurate or incomplete data
- Erasure – to request deletion of your personal data
- Restriction – to limit processing of your data
- Objection – to processing for direct marketing or based on legitimate interest
- Data portability – to receive your data in a commonly used format
- Withdrawal of consent – at any time for processing based on consent
To exercise your rights, contact our Data Protection Officer at complaints@mobixas.com.
9. Security of Your Data
We use industry-standard security measures to protect your data from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.
10. Children
Our competitions are generally open to adults aged 18+, unless otherwise specified. Where children participate, parental consent will be required. Prizes may be awarded to a parent or guardian on their behalf.
11. Publicity & Media Use
By entering a competition, you may be asked to participate in publicity (e.g. photo, video, voice recordings). We may publish your first name, town, and likeness unless you explicitly request anonymity at the time of entry.
12. Third-Party Links
Our competition pages or promotional emails may contain links to third-party websites. We are not responsible for their content or data practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our competition website and will indicate the effective date.
14. Contact Us
For any privacy-related questions or to exercise your rights, please contact:
Mobixas B.V. – Data Protection Officer
Email: complaints@mobixas.com
Post: Nassaukade 157H, 1053 LK Amsterdam, The Netherlands